Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1399

LatestTicket

CreatedAt

2/9/2021 9:19:12 AM

UpdatedAt

7/6/2022 10:41:24 AM

Subject

water query 6month policy

Description

water query 6 month policy<br/><b>Journal Number</b>: [657230]

Priority

Disposition

24

ConversationType

3

Parent

Account

1389

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-09T09:15:59.004Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-27T11:24:51.797Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:04:45.914Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-02T12:31:03.481Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

20

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

4