Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1394
LatestTicket
CreatedAt
2/9/2021 8:55:16 AM
UpdatedAt
8/21/2021 7:16:39 AM
Subject
LOG QUERY
Description
READINGS TAKEN ON 14/01 - 2151
Priority
Disposition
27
ConversationType
3
Parent
Account
1385
OpenedBy
AssignedTo
39
Region
2
Department
23
QueryType
77
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"39","un":"tembekas","dt":"2021-02-09T08:55:42.761Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:18:14.190Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
8/21/2021 7:16:39 AM
Thread
ResolvedBy
39
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12