Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9298
LatestTicket
CreatedAt
8/16/2021 12:01:39 PM
UpdatedAt
10/23/2022 10:42:28 AM
Subject
Water overcharge
Description
solar debtor note dated 11.5.2021 states that the water on this property was over charged. please resolve.<div><br></div><div>QRC RESPONSE: QUERY CLOSED</div><div>May 2021 was charged based on an actual reading</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8218
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-08-16T11:59:49.742Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:06:25.407Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/23/2022 10:42:28 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3