Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
124
LatestTicket
CreatedAt
6/21/2020 6:40:41 AM
UpdatedAt
3/28/2022 7:25:06 AM
Subject
water Query
Description
Six months policy to be applied, as meter was not read over a six months period.<div><br></div><div>2020/03 billing Does not qualify as the adjustment results in a debit charge. Consumer to assess if any leaks or to reduce consumption to avoid penalty tariffs</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
147
OpenedBy
17
AssignedTo
3
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"3","un":"fareezar","dt":"2021-03-23T12:22:02.038Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-05-31T10:35:49.242Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 7:25:06 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
17
Updator
15