Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9203
LatestTicket
CreatedAt
8/15/2021 10:47:04 AM
UpdatedAt
3/28/2022 7:23:36 AM
Subject
SIX MONTHS POLICY
Description
SIX MONTHS POLICY ADJUSTED<br/><b>Journal Number</b>: [BJ71880217]
Priority
Disposition
24
ConversationType
3
Parent
Account
8138
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"15","un":"chumab","dt":"2021-08-15T10:45:17.269Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:28:38.461Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:29:18.432Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:30:14.191Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14