Details

EscalationLevel
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IsOpen
Customer: 9199
LatestTicket
CreatedAt: 8/15/2021 9:31:53 AM
UpdatedAt: 8/15/2021 9:33:32 AM
Subject: INTERIM
Description: The account number appears to be incorrect, as regular readings are captured and account is up to date for the account number provided.
Priority
Disposition: 30
ConversationType: 2
Parent
Account: 8134
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QueryType: 77
SubQueryType
Escalation
EscalationCron
History: [{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-15T09:30:18.731Z"}]
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Category: 77
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HasIvrcall
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Updator: 214