Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9198
LatestTicket
CreatedAt
8/15/2021 9:08:18 AM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
LEAK
Description
Leak repair and leak invoice submitted 27/05. 07/21 - 09/21 required before leak can be processed.<br/><b>Journal Number</b>: [439560]<br/><b>Journal Amount</b>: [-R8,018.96]
Priority
Disposition
27
ConversationType
3
Parent
Account
8133
OpenedBy
AssignedTo
7
Region
2
Department
23
QueryType
77
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-15T09:08:10.896Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-15T06:34:29.871Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-15T06:34:35.435Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-15T06:34:51.120Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-15T06:35:30.138Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
3
ResolvedAt
4/12/2022 9:43:30 AM
Thread
ResolvedBy
7
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3