Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 9186
LatestTicket
CreatedAt: 8/15/2021 6:28:24 AM
UpdatedAt: 7/9/2022 10:40:41 AM
Subject: Six months policy
Description: <div>Six Months policy</div>
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 8124
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-08-15T06:29:46.442Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:47:02.104Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-31T07:09:33.474Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-14T10:53:01.437Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 201
ResolvedAt
Thread: 126967
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 17