Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9180
LatestTicket
CreatedAt
8/14/2021 11:33:47 AM
UpdatedAt
8/14/2021 11:34:57 AM
Subject
REFUND REQUEST
Description
Refund for May to be reversed then refund to be processed.
Priority
Disposition
30
ConversationType
2
Parent
Account
8120
OpenedBy
AssignedTo
Region
Department
QueryType
77
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-14T11:32:00.673Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214