Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9172
LatestTicket
CreatedAt
8/14/2021 10:51:53 AM
UpdatedAt
6/18/2022 10:05:09 AM
Subject
Water query
Description
High consumption<div><br></div><div>2020/11 does not qualify for policy as interims were over charged.</div><div>Meter inspection logged with WW on 18.06.2022 for h/c</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8111
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-08-14T10:50:07.134Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:22:04.291Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
6/18/2022 10:05:09 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3