Details
Conversation
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EscalationLevel
-
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
9160
-
LatestTicket
-
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CreatedAt
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8/14/2021 10:08:08 AM
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UpdatedAt
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7/9/2022 10:14:00 AM
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Subject
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Water
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Description
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Query resolved
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Priority
-
-
Disposition
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27
-
ConversationType
-
3
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Parent
-
-
Account
-
8100
-
OpenedBy
-
-
AssignedTo
-
75
-
Region
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2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
96
-
Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-14T10:06:21.884Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:02:30.166Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
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14
-
ResolvedAt
-
7/9/2022 10:14:00 AM
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Thread
-
-
ResolvedBy
-
17
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
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17