Details
Conversation
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EscalationLevel
-
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LatestCall
-
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LatestChat
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-
LatestSms
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-
LatestEmail
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LatestFax
-
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Campaign
-
-
IsOpen
-
-
Customer
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9148
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LatestTicket
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CreatedAt
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8/14/2021 9:13:48 AM
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UpdatedAt
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7/9/2022 10:18:11 AM
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Subject
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Water
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Description
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Query resolved
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Priority
-
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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8087
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-14T09:12:01.658Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T10:03:07.973Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T11:57:21.393Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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7/9/2022 10:18:10 AM
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Thread
-
-
ResolvedBy
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17
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WasCreatedByCustomer
-
-
HasIvrcall
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-
Creator
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Updator
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17