Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9135
LatestTicket
CreatedAt
8/14/2021 8:20:26 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
Late termination
Description
Late termination 201906-201910<br><b>Journal Number</b>: [880172]<div><b>Response from QRC:</b></div><div>Journal Authorised.</div><div>Query Resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8072
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
230