Details

EscalationLevel
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Campaign
IsOpen
Customer: 1358
LatestTicket
CreatedAt: 2/8/2021 12:22:49 PM
UpdatedAt: 4/12/2022 9:43:30 AM
Subject: 6 Month policy
Description: consumer reported high water consumption for this account 2020.10 Journal Number: [204410] Journal Amount: [55381.36]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1355
OpenedBy
AssignedTo: 7
Region: 2
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"10","un":"mellozanef","dt":"2021-02-08T12:19:36.063Z"},{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-11T10:11:16.277Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-06T09:46:09.324Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-05T07:32:17.374Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-08T09:15:17.181Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-12T17:34:47.810Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T10:43:00.124Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 95
CreatedBy1
UpdatedBy1
ResolvedAt: 4/12/2022 9:43:30 AM
Thread
ResolvedBy: 7
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230