<font face="Arial, Helvetica, sans-serif"><span style="font-size: 11px; letter-spacing: 1px; white-space: pre-wrap;">reffered to billing for check reading</span></font><div><font face="Arial, Helvetica, sans-serif"><span style="font-size: 11px; letter-spacing: 1px; white-space: pre-wrap;"><br></span></font></div><div><font face="Arial, Helvetica, sans-serif"><span style="font-size: 11px; letter-spacing: 1px;"><b><u>QRC RESPONSE:</u></b> Customer account does not qualify for six months policy query closed.</span></font></div><div>Customer to advise if they had any internal faults repairs done in 2018/2019 and to relog the query under correct subcategory (Leak Rebate) with the invoices/ affidavit attached.</div><div><br></div>