Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9107
LatestTicket
CreatedAt
8/13/2021 12:24:09 PM
UpdatedAt
7/9/2022 9:28:42 AM
Subject
WATER QUERY
Description
BURST INSIDE CONSUMERS YARD REPORTED IT IN 2020 SUBMITTED AFFIDAVIT AND PLUMBERS LETTER QUERY STILL NOT RESOLVE.<div>plumbers letter received </div>
Priority
Disposition
30
ConversationType
3
Parent
Account
8052
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"23","un":"bevins","dt":"2021-08-13T12:24:11.331Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:28:45.259Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2022-03-25T16:45:59.126Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
17