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LatestCall: 482353
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Customer: 9071
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CreatedAt: 8/13/2021 8:40:48 AM
UpdatedAt: 11/22/2021 12:03:42 PM
Subject: IVR call: statement
Description: Received call for statement for account 10241182 sent message: 1654
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Disposition: 8
ConversationType: 2
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Account: 2607
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QueryType: 79
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Escalation
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History: [{"op":"R","uid":"23","un":"bevins","dt":"2021-09-14T08:24:48.499Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-14T09:35:33.400Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-22T12:00:53.340Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-22T12:02:24.632Z"}]
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Category: 79
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ResolvedAt: 11/22/2021 12:03:42 PM
Thread: 117383
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HasIvrcall
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Updator: 10