Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
9062
LatestTicket
CreatedAt
8/13/2021 8:09:39 AM
UpdatedAt
11/20/2022 10:34:24 AM
Subject
Six Months Policy
Description
Six Months Policy <div><br></div><div><b><u>QRC RESPONSE</u></b>: Based on reading history assessment the customer does not qualify for a six months policy. Query Resolved</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8010
OpenedBy
AssignedTo
15
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-08-13T08:07:54.099Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
11/20/2022 10:34:24 AM
Thread
139891
ResolvedBy
8
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
8