Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer: 9057
LatestTicket
CreatedAt: 8/13/2021 7:40:55 AM
UpdatedAt: 10/23/2022 7:54:00 AM
Subject: High Consumption
Description: <font face="Arial, Helvetica, sans-serif"><span style="font-size: 11px; letter-spacing: 1px; white-space: pre-wrap;">consumer to submit a plumbers letter </span></font><div><font face="Arial, Helvetica, sans-serif"><span style="font-size: 11px; letter-spacing: 1px; white-space: pre-wrap;"><br></span></font></div><div><font face="Arial, Helvetica, sans-serif"><span style="font-size: 11px; letter-spacing: 1px; white-space: pre-wrap;"><b><u>QRC RESPONSE</u></b>: Customer needs to log a new query by attaching the repair letters for a leak credit assessment. Query Closed</span></font></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 8007
OpenedBy
AssignedTo: 12
Region: 4
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-13T07:40:56.362Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 67
CreatedBy1
UpdatedBy1
ResolvedAt: 10/23/2022 7:54:00 AM
Thread
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 8