Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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9043
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LatestTicket
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CreatedAt
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8/13/2021 7:20:51 AM
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UpdatedAt
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4/26/2022 11:51:03 AM
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Subject
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6 MONTHS
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Description
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CONSUMER SEND QUERY THROUGH FOR 6 MONTH POLICY DUE ON ACCOUNT<br/><b>Journal Number</b>: [879844]<br/><b>Journal Amount</b>: [-R18,802.80]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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8003
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OpenedBy
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AssignedTo
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6
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-08-13T07:19:06.378Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T13:34:20.331Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-07T07:17:18.102Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-04-26T11:50:18.925Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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4/26/2022 11:51:03 AM
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Thread
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ResolvedBy
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6
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3