Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9043
LatestTicket
CreatedAt
8/13/2021 7:20:51 AM
UpdatedAt
4/26/2022 11:51:03 AM
Subject
6 MONTHS
Description
CONSUMER SEND QUERY THROUGH FOR 6 MONTH POLICY DUE ON ACCOUNT<br/><b>Journal Number</b>: [879844]<br/><b>Journal Amount</b>: [-R18,802.80]
Priority
Disposition
27
ConversationType
3
Parent
Account
8003
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-08-13T07:19:06.378Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T13:34:20.331Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-07T07:17:18.102Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-04-26T11:50:18.925Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
4/26/2022 11:51:03 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3