Details

EscalationLevel
LatestCall
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IsOpen
Customer: 1334
LatestTicket
CreatedAt: 2/8/2021 9:23:37 AM
UpdatedAt: 2/25/2022 9:01:52 AM
Subject: incorrect readings
Description: readings up-to-date
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1334
OpenedBy
AssignedTo: 29
Region: 2
Department: 23
QueryType: 77
SubQueryType: 48
Escalation
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History: [{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-08T09:20:30.006Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:28:43.390Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:29:14.342Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-12T13:21:59.713Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-12T13:34:21.968Z"}]
CreatedBy
UpdatedBy
Category: 77
Subcategory: 48
CreatedBy1
UpdatedBy1
ResolvedAt: 2/25/2022 9:01:52 AM
Thread
ResolvedBy: 29
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230