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EscalationLevel
LatestCall
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IsOpen
Customer
9016
LatestTicket
CreatedAt
8/12/2021 11:46:01 AM
UpdatedAt
10/23/2022 10:29:33 AM
Subject
water
Description
please transfer water flat rates from estate late tenant account to owners account and do the adjustments<div><br></div><div><b><u>QRC RESPONSE:</u></b> Water availability charges has been transferred to the new account. Adjustment assessment request sent to the billing department.&nbsp;</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7972
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
97
Escalation
EscalationCron
History
[{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-12T11:44:17.120Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
97
CreatedBy1
UpdatedBy1
ResolvedAt
10/23/2022 10:29:32 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8