Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9012
LatestTicket
CreatedAt
8/12/2021 11:17:53 AM
UpdatedAt
10/27/2022 9:09:12 AM
Subject
High Consumption
Description
High Consumption<div><br></div><div>QRC RESPONSE: Query Closed due to insufficient information</div><div>Consumer to log a new query and provide more details as to what is being queried.</div><div>To upload a signed copy of the plumbers letter if any leaks were repaired.</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7969
OpenedBy
AssignedTo
12
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-12T11:16:07.833Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/27/2022 9:09:11 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3