Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8987
LatestTicket
CreatedAt
8/12/2021 7:49:14 AM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
late termination
Description
late termination<br/><b>Journal Number</b>: [830829]
Priority
Disposition
24
ConversationType
3
Parent
Account
7945
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-08-12T07:49:14.763Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-12T07:50:46.767Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:47:51.827Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
60
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14