Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1318
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LatestTicket
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CreatedAt
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2/8/2021 6:49:23 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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Incorrect meter reading
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Description
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Incorrect meter reading consumer submited plumbers letter<br><b>Journal Number</b>: [880168]<div><br></div><div><b>RESPONSE QRC</b>: Leak Cr, Journal {880168}Authorized.</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1320
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OpenedBy
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-08T06:49:50.915Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-08-14T06:57:18.044Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-21T10:03:41.473Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T06:24:27.666Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T13:24:36.414Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T12:18:19.471Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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111
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CreatedBy1
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UpdatedBy1
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230
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
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ResolvedBy
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5
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230