Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8974
LatestTicket
CreatedAt
8/11/2021 1:42:31 PM
UpdatedAt
8/11/2021 1:53:18 PM
Subject
INTERIMS ON SMART METER
Description
Account credited with R100 248.54 . Query resolved.
Priority
Disposition
30
ConversationType
2
Parent
Account
7933
OpenedBy
AssignedTo
Region
Department
QueryType
77
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-11T13:40:47.987Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-11T13:44:00.329Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-11T13:44:16.214Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-11T13:44:49.796Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214