Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
8969
-
LatestTicket
-
-
CreatedAt
-
8/11/2021 1:19:29 PM
-
UpdatedAt
-
1/12/2023 11:00:09 AM
-
Subject
-
SIX MONTHS POLICY
-
Description
-
SIX MONTHS POLICY ADJUSTED<br><b>Journal Number</b>: [BJ71830822]<div><br></div><div>-QRC Responce : account closed, property sold</div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
7928
-
OpenedBy
-
-
AssignedTo
-
15
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"15","un":"chumab","dt":"2021-08-11T13:17:45.548Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:43:57.622Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:44:16.308Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
14
-
ResolvedAt
-
1/12/2023 11:00:08 AM
-
Thread
-
141572
-
ResolvedBy
-
13
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
13