Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
8968
LatestTicket
CreatedAt
8/11/2021 1:17:18 PM
UpdatedAt
3/28/2022 7:25:06 AM
Subject
SIX MONTHS POLICY
Description
SIX MONTHS POLICY ADJUSTED<br/><b>Journal Number</b>: [BJ71830948]
Priority
Disposition
26
ConversationType
3
Parent
Account
7927
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"15","un":"chumab","dt":"2021-08-11T13:15:35.191Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T07:36:36.741Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:42:45.088Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:42:57.136Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14