Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1312

LatestTicket

CreatedAt

2/6/2021 11:02:50 AM

UpdatedAt

4/12/2022 9:47:18 AM

Subject

water query

Description

<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse; width: 501pt;"><tbody><tr height="31" style="height: 23.45pt;"><td height="31" class="xl63" width="668" style="height: 23.45pt; width: 501pt;">06 Month Policy adjustment 2021/06</td></tr></tbody></table></div><br><b>Journal Amount</b>: [-R7,876.33]<br><b>Journal Number</b>: [439769]

Priority

Disposition

27

ConversationType

3

Parent

Account

1314

OpenedBy

AssignedTo

10

Region

2

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-06T11:02:53.005Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-20T07:43:45.443Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T12:20:12.200Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-06T12:22:31.866Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-06T12:27:36.452Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-06T12:28:07.812Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

3

ResolvedAt

4/12/2022 9:47:18 AM

Thread

ResolvedBy

10

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3