Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

8901

LatestTicket

CreatedAt

8/10/2021 11:59:56 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

Leak Adjustment

Description

Journal Done<br/><b>Journal Number</b>: [830407]

Priority

Disposition

27

ConversationType

3

Parent

Account

7858

OpenedBy

AssignedTo

11

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-10T11:58:12.593Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T09:04:18.695Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:24:44.186Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

11

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

11