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IsOpen
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1299
LatestTicket
CreatedAt
2/6/2021 10:05:33 AM
UpdatedAt
10/27/2021 12:09:53 PM
Subject
water query 6 month policy
Description
water query<br/><b>Journal Number</b>: [440465]
Priority
Disposition
24
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3
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Account
1304
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3
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23
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77
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67
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History
[{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-06T10:05:35.695Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-16T07:15:03.227Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-18T12:32:15.655Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T12:09:53.752Z"}]
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1
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101
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4
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HasIvrcall
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4