Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
478363
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
8876
-
LatestTicket
-
-
CreatedAt
-
8/10/2021 8:35:40 AM
-
UpdatedAt
-
10/4/2021 10:27:05 AM
-
Subject
-
IVR call: statement
-
Description
-
Received call for statement for account 10420745
sent message: 1569
<div><br></div><div>leak credit done 202102-202105 av 23kl</div>
-
Priority
-
-
Disposition
-
8
-
ConversationType
-
2
-
Parent
-
-
Account
-
7835
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
-
Department
-
-
QueryType
-
79
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-10T09:06:29.967Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-09-22T12:14:07.928Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-04T10:27:05.712Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
79
-
Subcategory
-
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
10/4/2021 10:27:05 AM
-
Thread
-
117298
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
6