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LatestCall
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IsOpen
Customer
1292
LatestTicket
CreatedAt
2/6/2021 7:22:32 AM
UpdatedAt
2/24/2022 10:44:24 AM
Subject
water interims billed on accountsince june 2020,plumbers letter submitted by consumer.
Description
<span style="background-color: rgb(255, 255, 255);">readings updated</span>
Priority
Disposition
27
ConversationType
3
Parent
Account
1298
OpenedBy
AssignedTo
28
Region
2
Department
23
QueryType
80
SubQueryType
47
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EscalationCron
History
[{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-06T07:19:20.780Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:53:38.924Z"}]
CreatedBy
UpdatedBy
Category
80
Subcategory
47
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 10:44:24 AM
Thread
ResolvedBy
28
WasCreatedByCustomer
HasIvrcall
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12