Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 8846
LatestTicket
CreatedAt: 8/8/2021 7:06:28 AM
UpdatedAt: 4/12/2022 9:43:30 AM
Subject: Late termination
Description: Late termination 201807-202103 Journal Number: [826796] Journal Amount: [67250.12]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 7806
OpenedBy
AssignedTo: 7
Region: 2
Department: 23
QueryType: 6
SubQueryType: 59
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-08T07:05:14.997Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T08:26:12.801Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-16T07:31:08.391Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:35:32.522Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 59
CreatedBy1
UpdatedBy1
ResolvedAt: 4/12/2022 9:43:30 AM
Thread
ResolvedBy: 7
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 172