Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8839
LatestTicket
CreatedAt
8/7/2021 10:21:32 AM
UpdatedAt
3/28/2022 7:10:22 AM
Subject
READINGS
Description
High consumption due to a leak from incorrect smart meter installation. 
Priority
Disposition
4
ConversationType
3
Parent
Account
7799
OpenedBy
AssignedTo
11
Region
2
Department
23
QueryType
77
SubQueryType
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
4
ResolvedAt
3/28/2022 7:10:22 AM
Thread
ResolvedBy
11
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4