Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
8835
LatestTicket
CreatedAt
8/7/2021 9:32:04 AM
UpdatedAt
1/26/2022 8:30:29 AM
Subject
WATER INTERIM
Description
Meter changed but not on Solar, consumer charged water interim while he has not visited the property for since 01/2021. Mendy confirmed zero consumption and updated the file that was incorrectly linked. Nolu to find out if the reading can be updated manually before account run.<div><br></div><div>Interim reversed. Query resolved.</div>
Priority
Disposition
10
ConversationType
2
Parent
Account
7796
OpenedBy
AssignedTo
Region
Department
23
QueryType
77
SubQueryType
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
230