Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8830
LatestTicket
CreatedAt
8/7/2021 8:00:39 AM
UpdatedAt
10/14/2021 7:27:06 AM
Subject
READING
Description
Reading changed for 02/2021, adjustment for R8122.24 process 05/2021. Query resolved.
Priority
Disposition
30
ConversationType
2
Parent
Account
7791
OpenedBy
AssignedTo
Region
Department
QueryType
77
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-07T08:00:41.342Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-11T07:31:43.273Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-11T07:42:17.339Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-13T13:17:28.091Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-14T07:27:06.710Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230