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LatestCall
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IsOpen
Customer
8809
LatestTicket
CreatedAt
8/6/2021 9:42:06 AM
UpdatedAt
11/13/2022 7:54:57 AM
Subject
electricity query
Description
electricity being charged for 2 meters<div><br></div><div><b><u>QRC RESPONSE:</u></b> Account query sent to Inland Region for assistance, meter has been removed and charges sent for assessment.</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
7774
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
2
SubQueryType
86
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-08-06T09:40:26.566Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:05:20.086Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:05:32.895Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T13:06:26.110Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
112
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
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WasCreatedByCustomer
HasIvrcall
Creator
Updator
8