Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8795
LatestTicket
CreatedAt
8/6/2021 6:21:31 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
water query
Description
high water consumption on&nbsp;<span style="font-family: &quot;Courier New&quot;, Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre; background-color: rgb(241, 241, 241);">20210522</span><div><span style="font-family: &quot;Courier New&quot;, Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre; background-color: rgb(241, 241, 241);"><br></span></div><div><span style="font-family: &quot;Courier New&quot;, Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre; background-color: rgb(241, 241, 241);">Journal processed and approved. Query resolved.</span></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7767
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
214
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214