Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8794
LatestTicket
CreatedAt
8/6/2021 6:14:13 AM
UpdatedAt
11/23/2021 12:58:17 PM
Subject
WATER QUERY
Description
Consumer had a water leak and it's been fixed and she sent in the plumbers letter .<table border="0" cellpadding="0" cellspacing="0" width="864" style="border-collapse: collapse;width:648pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="864" style="height:15.0pt;width:648pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
8
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"9","un":"masibuleley","dt":"2021-08-06T06:14:15.588Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:57:51.972Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/23/2021 12:58:17 PM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14