Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

8792

LatestTicket

CreatedAt

8/5/2021 1:53:18 PM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

leak adjustment

Description

Journal Done<br/><b>Journal Number</b>: [825508]<br/><b>Journal Amount</b>: [-R11,407.07]

Priority

Disposition

27

ConversationType

3

Parent

Account

7765

OpenedBy

AssignedTo

11

Region

4

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-05T13:51:39.547Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-25T13:38:58.915Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:56:42.259Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

3

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3