Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

8788

LatestTicket

CreatedAt

8/5/2021 12:07:42 PM

UpdatedAt

4/12/2022 9:39:10 AM

Subject

leak adjustment

Description

Journal Done<br/><b>Journal Number</b>: [825399]<br/><b>Journal Amount</b>: [63502.41]

Priority

Disposition

27

ConversationType

3

Parent

Account

7762

OpenedBy

AssignedTo

4

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-05T12:06:03.498Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:56:04.998Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-12-13T11:18:33.193Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

2

ResolvedAt

4/12/2022 9:39:10 AM

Thread

ResolvedBy

4

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

2