Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8778
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LatestTicket
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CreatedAt
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8/5/2021 10:19:18 AM
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UpdatedAt
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3/20/2023 6:36:06 AM
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Subject
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Six Months Policy
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Description
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201810 - 202010=1682<div><br></div><div>QRC RESPONSE: 6 MONTH POLICY - 201810/202010</div><div>Credit due of R 62222.81 Including vat @ 15%</div><div>Journal processed pending authorization done - 25.10.22</div><div><br></div><div><br></div><b>Journal Number</b>: [888997]<br/><b>Journal Amount</b>: [67040.26]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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7752
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OpenedBy
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AssignedTo
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15
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-05T10:19:18.623Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:51:43.757Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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3/20/2023 6:35:56 AM
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Thread
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139992
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ResolvedBy
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2
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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2