Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1278
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LatestTicket
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CreatedAt
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2/4/2021 1:27:21 PM
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UpdatedAt
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3/28/2022 7:23:36 AM
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Subject
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water query
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Description
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water query<div>6 months policy journal done for 202004</div><br/><b>Journal Number</b>: [121463]<br/><b>Journal Amount</b>: [-R1,302.71]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1285
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OpenedBy
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AssignedTo
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13
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Region
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3
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-04T13:27:54.291Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-09-02T09:02:04.981Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T11:58:34.550Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-02T06:28:54.604Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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3/28/2022 7:23:36 AM
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Thread
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ResolvedBy
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13
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3