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IsOpen
Customer
8776
LatestTicket
CreatedAt
8/5/2021 9:08:49 AM
UpdatedAt
2/27/2023 7:39:18 AM
Subject
water query
Description
6 months policy. water was estimated for 3 years.<div><br></div><div>QRC RESPONSE: 6 MONTH POLICY - 201711/202011</div><div>Credit due of R 10524.36 Including vat @ 14% and 15%</div><div>Journal processed pending authorization done - 25.10.22</div><br><b>Journal Number</b>: [888955]<br/><b>Journal Amount</b>: [-R10,631.46]
Priority
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27
ConversationType
3
Parent
Account
7750
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
95
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History
[{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-08-05T09:08:50.972Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:51:10.663Z"}]
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
2/27/2023 7:39:14 AM
Thread
139981
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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3