Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1277
LatestTicket
CreatedAt
2/4/2021 1:20:24 PM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
water query
Description
<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse; width: 501pt;"><tbody><tr height="31" style="height: 23.45pt;"><td height="31" class="xl63" width="668" style="height: 23.45pt; width: 501pt;">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table></div>
Priority
Disposition
4
ConversationType
3
Parent
Account
1284
OpenedBy
AssignedTo
22
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
373
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-04T13:20:56.679Z"},{"op":"R","uid":"22","un":"asandam","dt":"2021-02-04T13:23:58.964Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T11:58:00.219Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
20
ResolvedAt
2/24/2022 11:08:12 AM
Thread
ResolvedBy
22
WasCreatedByCustomer
HasIvrcall
Creator
Updator
20