Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8766
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LatestTicket
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CreatedAt
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8/5/2021 6:59:39 AM
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UpdatedAt
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2/13/2023 11:25:32 AM
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Subject
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Six Months Policy
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Description
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Please apply six months policy:<div>200912 - 202010 = 120</div><div>202010 - 202106 = 300</div><div><br></div><div>QRC RESPONSE: 6 MONTH POLICY - 202106/202204</div><div>Credit due of R 5905.08, Including vat @ 15%</div><div>Journal processed pending authorization done - 25.10.22</div><br><b>Journal Number</b>: [889000]<br><b>Journal Amount</b>: [-R5,905.08]<div><br></div><div>QRC RESPONSE: 6 MONTH POLICY DUE FOR 200912/202010 PROCESSED</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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7740
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OpenedBy
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AssignedTo
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15
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-05T06:59:41.329Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T12:48:52.679Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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2/11/2023 10:36:55 AM
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Thread
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139993
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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10