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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
1270
LatestTicket
CreatedAt
2/4/2021 12:22:18 PM
UpdatedAt
2/24/2022 10:44:24 AM
Subject
6 months policy - water query
Description
<span style="background-color: rgb(255, 255, 255);">readings updated</span>
Priority
Disposition
27
ConversationType
3
Parent
Account
1279
OpenedBy
AssignedTo
28
Region
2
Department
23
QueryType
80
SubQueryType
47
Escalation
EscalationCron
History
[{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-04T12:19:08.332Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T08:02:05.242Z"},{"op":"R","uid":"204","un":"lulamam","dt":"2021-11-11T10:01:01.570Z"}]
CreatedBy
UpdatedBy
Category
80
Subcategory
47
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 10:44:24 AM
Thread
ResolvedBy
28
WasCreatedByCustomer
HasIvrcall
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204