Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1749

LatestTicket

CreatedAt

8/4/2021 9:59:31 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

LEAK CR 201904-202102 AV 17KL

Description

LEAK CR 201904-202102 AV 17KL<br/><b>Journal Number</b>: [824831]<br/><b>Journal Amount</b>: [-R23,078.03]

Priority

Disposition

27

ConversationType

3

Parent

Account

1672

OpenedBy

AssignedTo

11

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-04T09:57:53.981Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-09-03T07:04:11.143Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3