Details

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EscalationLevel
LatestCall
LatestChat
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LatestEmail
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Campaign
IsOpen
Customer
8746
LatestTicket
CreatedAt
8/4/2021 9:35:05 AM
UpdatedAt
11/17/2022 1:26:18 PM
Subject
water query
Description
high water consumption<div><br></div><div>incorrect water meter not the same on solar and on site</div><div>send to w.w to investigate the correct water meter.</div><div><br></div><div><br></div><div><b><u>QRC RESPONSE:</u></b> Information on solar corresponds with meter information on macrocomm. Account sent for six months policy assessment. Consumer needs to advise if they had any repairs done in 2021/2022 period.</div><div><br></div><div><br></div><div><br></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7720
OpenedBy
AssignedTo
4
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-04T09:33:27.829Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-09T07:06:42.539Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-11-26T09:21:10.641Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-01-12T12:36:55.679Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-10T07:26:53.596Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
4
ResolvedAt
11/17/2022 1:26:18 PM
Thread
123576
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8